Zevas, established in 2001, is a privately owned leading provider of outsourced (our site) and insource (client site) customer contact solutions for companies who are serious about every customer communication. We serve a cross section of industry verticals, from Telecommunications to Financial Services across European and North American markets. Our team of highly skilled staff, hands-on management style and best of breed technologies allow companies interact with their customers when and where their customers need them, whether it’s over the phone, by VoIP, email or on the web, delivered as a tailored solution for each clients’ specific business needs.
Zevas is fast, flexible and cost effective and can have you up and running within a matter of days, providing best-in-class customer acquisition and retention solutions.
The Irish Zevas customer contact centre is located in Cork city (10 minutes from Cork airport) operating from 8:00am to 11:59pm.
Build value for our shareholders and partners by providing specialised and bespoke, growth focused services in innovative and cost effective ways. We back this up by delivering to the highest recognised standards in service, performance, quality and security in our industry.
Be recognised as a trusted brand across the markets we serve, developing lasting specialised partnerships through providing quality, innovative solutions which deliver sustainable growth.
“At Zevas, we are characterized by our people. They are by far our number one strength. Our highly skilled employees represent our dedication, tailored client solutions, appetite for progress and first-class service. They reflect our true corporate mantra by going the extra mile as a way of doing business. That’s how we conduct ourselves at Zevas every day.”
Con is a reflection of the Zevas corporate mantra. During his tenure with Zevas, he has been at the driving force of the company’s success. As chief Executive Officer, he oversees the strategic direction of the company in Ireland, US and Spain using a hands-on approach in the relentless pursuit of improving the client service experience.
Con continuously pursues initiatives designed to achieve greater operating efficiencies across the company and to solidify Zevas’ position as a leader in outsourced customer contact solutions in Europe and the US. He has developed a solid leadership team by exemplifying vision, dedication, knowledge, enthusiasm and compassion, forging the path to continued growth.
He and his team interface daily with clients at all levels, and they strive to ensure that they are always at the forefront of their sector by providing an unmatched level of customisation and flexibility to our clients.
Prior to joining Zevas as co-founder, Con held a number of highly successful C-Level roles in the Call Centre and Telecommunications industry in Ireland, Spain and USA.
In the three years I have worked in Zevas I have worked in most departments, and have grown a lot in terms of skills and technique for sales and customer service. I felt like I really gained great experience in my time here. There is a bonus plan in place which makes you want to hit targets and brilliant monthly incentives.
Zevas is a close environment and you get to know all of your colleagues and management, where you feel you belong with a team that looks after each other.
I started working in Zevas in august 2014 I have worked on the inbound UPC campaign for almost a year before moving to pinergy in April of 2015 where I currently work on both the inbound and web chat campaigns. Zevas is really a place that allows you to progress and rewards people who work hard. I really enjoy working in Zevas as you are working with some of the best people you could hope to meet.