Win Back & Retentions

Sometimes it doesn’t always work out but that shouldn’t mean the end of the line for the relationship. Circumstance and offerings are ever changing, having the ability to take your story out to previous buyers on scale can be very powerful.
Similar to Up Sell and Cross Sell, tailored Win Back campaigns can have a very fast and positive impact on revenue. Excellent learnings and feedback can be gathered from churned customers and in turn backed in to your NBS strategy, we always look to gather insight on every call for constant learnings.